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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Martinez

Teresa Martinez

July 18, 2024

5  out of  5
rating by Teresa Martinez
"Was having trouble figuring out insurance for my truck and I have to say Katie was absolutely amazing and answered every single one of my questions and there was a lot! If you are trying to do something new with your insurance I would definitely recommend asking for Katie when you call!!"
We responded:
"Thank you, Teresa, for your amazing review about Katie's assistance with your truck insurance. We're glad she was able to answer all your questions and provide exceptional service. We appreciate your business and review!"
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Laura Refka

May 7, 2024

5  out of  5
rating by Laura Refka
"Update: Angel is STILL amazing! 2022: My agent, Angel Pollard is truly amazing! She just responded to my email in about 30 seconds!!! She was one of 2 agents in the state that contacted me after I had been online getting auto insurance quotes. She was NOT pushy, she just let me know that she was available to help. I had had problems getting homeowner's insurance quotes online, so I decided to drop by her office while I was in town. She gave me a multi-line quote that was very, very affordable and better than any quote I'd been given in the past. I never thought that I could get insurance from a reputable, established company like State Farm at a BETTER RATE than online companies. I also love that she is so easy to reach and accessible. After waiting on hold with online insurance company reps who didn't understand the English language and always being frustrated, it is an extreme pleasure to work with Angel, who is professional, thorough, polite and funny! I highly recommend her to anyone needing auto and/or home insurance!"
We responded:
" It means a lot that you took the time to share you experience with Angel. Thank you for the 5 Star review!"
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Amanda Mojarro

May 3, 2024

5  out of  5
rating by Amanda Mojarro
"I had a wonderful experience with Angel, who was incredibly kind and professional. She assisted me with a policy overlap that I was having trouble with, and made the entire process simple and easy. I'm grateful for her help and expertise."
We responded:
"Thank you so much for your review! We're thrilled to hear about your positive experience with Angel and our office!"
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Shayna

April 23, 2024

1  out of  5
rating by Shayna
"A useless insurance company. Don’t waste your time or money, find something else."
We responded:
"Shayna, I am sorry you have not had the best experience with State Farm. We would like to help. Please reach out to our office so we can resolve any problems you are having. "
Profile photo of Nancy Shickadance

Nancy Shickadance

April 23, 2024

1  out of  5
rating by Nancy Shickadance
"Basically scammers. We have had issues for YEARS with not receiving our insurance cards and have been told “well, we don’t know why, and we can’t help because of our computer system.” And now that we actually need to use our insurance for the first time after being costumers for a DECADE, they are declaring my vehicle totaled and spitting in our faces with their insultingly low offer. It makes me sick thinking about the tens of thousands of dollars we have paid them over the last ten years and now we are getting no help at all when the accident was unavoidable and we were not at fault. Do yourself a favor and find ANY other insurance company."
We responded:
"Nancy, I tried locating your policies, but I can't seem to find them in our office. Please give our office a call and we would be happy to help you in any way we can. Our office number is 970-874-5702. Thank you!"
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Cecil Shrock

February 23, 2024

5  out of  5
rating by Cecil Shrock
"Friendly and helpful staff."
We responded:
"Thank you, Cecil! We appreciate the 5-star review. Thank you for trusting us to cover your insurance needs. "
Profile photo of Consuelo Jimenez

Consuelo Jimenez

April 21, 2023

5  out of  5
rating by Consuelo Jimenez
"Angel is absolutely amazing every time I call! She’s super knowledgeable and very efficient!"
We responded:
"Thank you so much for reviewing Consuelo! We are so glad to hear you have been taken care of!"
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Suzi Morton

April 17, 2023

5  out of  5
rating by Suzi Morton
"Kevin Park's team is beyond helpful. You can't go whoever you get on get on the phone"
We responded:
"Thank you so much Suzi! We pride ourselves on our customer service and appreciate you taking the time to leave a review!"
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J Grantham

October 11, 2022

5  out of  5
rating by J Grantham
"Understanding and efficient in handling claim."
We responded:
"Thank you for the review Jody! So glad to hear that you had a good experience. Thank you for letting us work for you!"
Profile photo of Linda Geisen

Linda Geisen

July 29, 2022

4  out of  5
rating by Linda Geisen
"Very nice insurance agency. Friendly, helpful staff."
We responded:
"Thank you, Linda! We appriciate you taking the time to leave us a review and for letting us take care of your insurance needs."
Profile photo of Larry Dupper

Larry Dupper

July 16, 2022

5  out of  5
rating by Larry Dupper
"Knowledgeable, caring insurance office."
We responded:
"Thank you for your review, Larry! I am happy to hear you had a great experience at our office."
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James Ragsdale

June 28, 2022

5  out of  5
rating by James Ragsdale
"Really good service in-and-out"
We responded:
"Hi James! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Profile photo of Rich Tunget

Rich Tunget

June 8, 2022

2  out of  5
rating by Rich Tunget
"Felt like I was taking up space when I was there , the gal at the front desk was very short mannered nor what I'd have at the front of a business greeting people"
We responded:
"I'm so sorry you didn't receive the treatment you expect. We appriciate you taking the time out of your day to come in. I would like to discuss this further to ensure it does not happen again, as we pride ourselves on service. Please give me a call at 970-874-5702 so we can discuss this in more detail. Thank you."
Profile photo of Ken Lininger

Ken Lininger

May 10, 2022

5  out of  5
rating by Ken Lininger
"Katie is awesome!!!"
We responded:
"Thank you Ken! We are so pleased to know she is doing a good job. Thank you for taking the time to leave us a review!"
Profile photo of Kim K

Kim K

December 24, 2021

5  out of  5
rating by Kim K
"Very helpful and great people."
We responded:
"Thank you, Kim! We appreciate you and look forward to helping you for many years to come."
Profile photo of Stacy Thain

Stacy Thain

October 15, 2021

5  out of  5
rating by Stacy Thain
"Staff is exceptional and knowledgeable"
We responded:
"Thank you for the kind review. We are so pleased that you have chosen us to take care of your insurance needs."
Profile photo of Jed Ward

Jed Ward

October 13, 2021

1  out of  5
rating by Jed Ward
"Shop around for homeowners. I think we got the welcome from Denver rate. Took 6 months to get our address right, 2 phone calls to cancel. What we get for trying to go local."
We responded:
"Jed, Thank you for taking the time to leave us a review. Your feedback is really important to us. I am sorry that you experienced problems with our service. Please know we’d like to make this right with you and make sure we address your concerns. We’ve sent you an email and if you’d like to chat further, we do hope you will give us another opportunity to earn your business in the future."
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David Armlovich

August 9, 2021

4  out of  5
rating by David Armlovich
"Friendly, helpful staff. Price was less than Farmers."
We responded:
"Thank you for the review. We appreciate your business."
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Janice Woods

June 22, 2021

5  out of  5
rating by Janice Woods
"Great customer service"
We responded:
"Thank you, Janice!"
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Mambo Mamba

March 16, 2021

5  out of  5
rating by Mambo Mamba
"There is no place more welcoming, caring for their clients than Kevin Parks State Farm Insurance. Time and time again, when I call with questions or visit, the staff is extraordinarily friendly and helpful. As we navigated a new driver to adding insurance for a performance tuba, they are on it, spot on! I had my Mom switch from fighting constantly with Met Life with a single call to the staff at Kevin Parks. One call, and 50 minutes later she was saving hundreds per year, auto and home owners switched with a local kind staffer. It simply does not get any better than this. Thanks Kevin. Neal"
We responded:
"Thank you Neal! We take pride in our customer service and are so appreciative that you, and your mom, chose our agency for your insurance needs. We look forward to working for you and your family for many years to come."
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Evan Kassel

February 23, 2021

5  out of  5
rating by Evan Kassel
"Staff is experienced and all great people. You are not just another number with this outfit, you are part of their family. Glad to have my insurance situated with State Farm at this specific location."
We responded:
"Thank you Evan!! We are so glad to have you as part of our family and we look forward to working for you for many years to come."
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Kelley Norris

January 11, 2021

5  out of  5
rating by Kelley Norris
"John was very helpful and patient while getting me new coverage on my vehicles. Explaind things so I could understand them and took his time. Definitely would recommend them to work with on any insurance you would be looking for."
We responded:
"Thank you for the review Kelley! So glad to hear that John got you set up with your insurance and that you had a good experience. Thank you for letting us work for you."
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Dawn Clifford

November 18, 2020

5  out of  5
rating by Dawn Clifford
"They always know how to help without being confusing."
We responded:
"Thank you for the review. I am so glad that we were able to help. We try our best to make sure you understand the insurance and are so pleased that we are succeeding."
Profile photo of Allison Anderson

Allison Anderson

November 16, 2020

5  out of  5
rating by Allison Anderson
"Very helpful and great customer service, they always go above and beyond to help!"
We responded:
"Thank you Allison. We appreciate you taking the time to leave us a review. I am so glad that you trust our office to take care of your insurance needs. Thank you!!"
Profile photo of Kim Elder

Kim Elder

October 30, 2020

5  out of  5
rating by Kim Elder
"Excellent!!! A real blessing! I went in to transfer my policies from out of state. Angel was quick and efficient with that request. In conversation, she found out I was looking for work. A week later, I am working with this fantastic team. Thank you!"
We responded:
"Thank you Kim! We are happy to have you as a client and a team member!"